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Reimbursement Rules

Refund Policy

Clear eligibility criteria, processing steps, and timelines for cancellations.

Customer Commitment

At Savari Holidays, customer satisfaction is our priority. Our refund policy is designed to be transparent, fair, and efficient for all our vehicle rental and cab services including one-way cabs, outstation trips, roundtrips, airport taxis, Tempo Travellers, and mini buses.

Cancellation and Refund Eligibility

✔ Full refund (minus a nominal processing fee) is available if cancellation is made 48 hours or more before the scheduled pickup time.

✔ Cancellation requests made within 48 hours of the scheduled service may be eligible for a partial refund or none, depending on the specific service terms and timing.

✔ No refunds will be given for cancellations made after the service has commenced or for no-shows.

Refund Process

Refund requests must be submitted through our customer support channels (phone, email, or website).

Once a refund request is approved, processing typically takes 7 to 14 business days depending on the payment method and bank procedures.

Refunds will be issued using the original payment method wherever possible.

Special Cases

✔ If service disruption is caused by Savari Holidays (e.g., unavailable vehicle, cancellation by company), a full refund or rescheduling option will be offered.

✔ Refunds are not applicable for delays or cancellations caused by external factors such as traffic, weather, or force majeure events.

Contact for Refund Support

If you have any questions or require support regarding cancellations and refunds, please contact us:

Important Notice

By booking with Savari Holidays, you agree to our Refund Policy along with the Terms & Conditions. Please review them carefully before confirming your reservation.