1. Introduction

Savari Holidays ("we," "us," or "our") is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services, including vehicle rentals, one-way cabs, outstation trips, and online payments.

2. Information We Collect

We may collect the following types of information from you:

• Personal identification details (name, email, phone number, address)
• Payment information (credit/debit card details, transaction data – collected securely)
• Booking details (trip dates, vehicle preferences, pickup and drop locations)
• Communication records (emails, calls, chat messages)
• Usage data (IP address, browser type, operating system, website logs)
• Identification documents where required (e.g., driving license, Aadhar) for compliance

3. How We Use Your Information

Your information is used to:

• Process bookings and payments securely
• Provide customer support & communicate booking updates
• Comply with legal and regulatory obligations
• Improve services and website experience
• Send promotional offers, newsletters, or updates (with consent)

4. Payment Security

All online payments are processed through secure, trusted third-party payment gateways using SSL encryption. We do not store your full credit/debit card details on our servers.

5. Information Sharing and Disclosure

We do not sell or rent your personal information. Data may be shared only with:

• Service providers (payment gateways, drivers, fleet operators) for booking fulfillment
• Legal authorities if required by law or for protection of rights & safety
• Business partners during mergers/acquisitions under confidentiality

6. Data Retention

We retain personal data only as long as necessary for service, compliance, and dispute resolution. Older transactional data may be archived securely following industry standards.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent where applicable

8. Cookies and Tracking

Our website uses cookies & similar technologies to enhance user experience, analyze traffic, and offer personalized offers. You can manage cookies via browser settings.

9. Security Measures

We implement robust technical and organizational measures to safeguard your information against unauthorized access, loss, or alteration.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with an effective date. Continued use of our services means acceptance of changes.

11. Contact Us

Email: info@savariholidays.com

Phone: +91 9972537722

Address: #1255, 6th Cross, Sathgalli B Zone, Manasi Nagar, Outer Ring Road, Mysore 570019